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Terms & Conditions

1. Acceptance of terms and conditions

By completing the booking/order for a class, you are agreeing to the terms and conditions set out below.

You will ensure that your employees, partners or any other person attending the class on your behalf shall comply with these terms and conditions.

The contract is formed when we send you your booking/order confirmation.

2. Payment

The fee for attending the class shall be as stated on the booking/order.

If choosing to pay via Electronic Funds Transfer (EFT) at checkout and payment is not received within two days of your order, your booking shall be cancelled.

We reserve the right to run price promotions at any time.

3. Refunds

All payments for classes are non-refundable except as set out in paragraphs four and five below.

If you are unable to attend the class for any reason and would like to switch classes or transfer your booking to another person, please email us at bookings@lynneglass.co.za and provide us with the name of the substitute class/attendee. On receipt of this email we will make all necessary changes and confirm them with you.

Please see paragraph four below for more information on our change/switch policy.

4. Attendee cancellations or changes

There may be circumstances in which you need to cancel or switch a class.

For cancellations, a minimum of seven days notice – from the the date of the class – is required for a full refund.

You may switch to another class of the same value or less at no extra charge, however you shall be liable for the difference should the class cost more. A minimum of seven days notice – from the the date of the class – is required for a class switch.

5. Cancellation, postponement or change of venue

There may be circumstances where we will need to cancel or postpone a class or change the class venue.

We will advise you of any changes as soon as we possibly can but no less than seven days before the publicised class date.

We shall refund in full any classes cancelled by us.

If a class is postponed for more than one month after its publicised date or the replacement venue is more than twenty five kilometers away from the publicised venue, you may cancel your booking by emailing us at bookings@lynneglass.co.za and we will provide you with a full refund.

Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to the price paid by you for the class and we shall not be liable under any circumstances for any consequential losses.

7. Your obligations

If you act in any way, which in our opinion, is likely to cause any harm or nuisance to any person attending the class, you will be required to leave the class and you shall not be liable for a refund.

You shall not cause any damage to any part of the venue (including outside areas and all inside walls, flooring, fixtures and fittings). You are solely liable for any damage caused by you, your employees, substitute, partners or any other person to any such area of the venue and shall fully reimburse us in relation to any damage so caused.

You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the class by you.

8. Tickets

We shall not send you tickets for the class.

We will have your name on the attendee list and if you have paid the class fee in full you shall be provided with access to the class.

9. Travel and accommodation

You shall be responsible for making and paying for your own travel and accommodation arrangements to and from the class.

If you are late for the class or prevented from attending the class due to travel delays or any other circumstances, we shall not be obliged to provide you with a refund or to wait to start the class until you arrive.

10. Refreshments

Light refreshments will be provided. If you require anything more substantial you are welcome to bring it along.

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